Refund & Return Policy

Last Updated: June 1, 2026

At Dubai Trend Hub, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our refund and return policy below.

Return Eligibility

You may request a return within 14 days of receiving your order if:

• The item arrived damaged or defective.

• You received the wrong item.

• The item is significantly different from its description.

To qualify for a return, the product must be unused and in its original packaging whenever possible.

Non-Returnable Items

We do not accept returns for:

• Items damaged through misuse or normal wear and tear.

• Products marked as final sale.

• Personalized or custom-made items.

• Requests made after the return period has expired.

Refund Process

To request a refund, please contact us at dubaitrendhub@gmail.com with:

• Your order number

• A description of the issue

• Clear photos or videos showing the problem

Once your request is reviewed and approved, refunds will be processed to the original payment method.

Refund Timeframe

Approved refunds typically take 5–10 business days to appear in your account, depending on your payment provider.

Order Cancellations

Orders may be canceled within 12 hours of placement. Once an order has been processed or shipped, it cannot be canceled.

Lost Packages

If your package is confirmed lost in transit, we may offer a replacement or refund after investigation with the shipping carrier.

Contact Us

For return or refund inquiries, contact:

Dubai Trend Hub

Email: dubaitrendhub@gmail.com

Website: dubaitrendhub.com